FAQs

CATEGORIES

General Information

  • Our consultants are affiliated to Mater Private Dublin and Cork only for surgeries.

  • Please click here to visit our fee schedule page.

  • We cater for patients 16 years of age upwards. If the patient is between 16 and 18 years of age, a parent or guardian must accompany clinic visits.

  • Yes. Please click here to visit our fee schedule page.

    If you are referred for injections or surgery in the Mater Private Network Dublin/ Cork, costs for any procedure will be provided upon request by the finance team in the Hospital. In most instances the Mater Private Network will provide a ‘fixed cost’ package, which includes all costs associated with the operation or procedure, including anaesthetic. 

  • Please contact the main office on info@poyntonspinecare.ie or 01 882 2637. Your consultants schedule may be full and the next available appointment will be offered.

  • Please contact the main office on info@poyntonspinecare.ie or 01 882 2637.

    If you want to be offered an appointment in the future let us know. If you do not wish to proceed with an appointment we will return your referral to your referral source i.e. GP, Consultant or Physiotherapist.

Appointments – New Patients

  • Your Consultant, GP or Physiotherapist can refer you to the Poynton Spine Care Institute.

  • Your referral and MRI scan are reviewed and clinically triaged. You will receive an appointment to attend for a consultation at a Poynton Spine Care @ Mater Private Network

  • This depends on the urgency of your case which is determined by our spinal surgeons following review of your referral letter and scans.

    The current wait times are between 1 and 6 weeks, depending on clinical triage. Urgent cases may be seen outside these time frames.

  • You will need an MRI scan of the problem area of your spine. The scan must be within 9–12 months of your referral. We have access to Affidea and Alliance Scans online, however if you have had scans in other private centres the MRI scans need to be sent into the Institute on a CD prior to your appointment. Your GP can refer you for an MRI, or contact the Poynton Spine Care Institute and we will organise a referral.

  • Once we have you referral and MRI scan we will review your case and determine how quickly you should be seen. Patients in severe pain and those with neurological problems and serious pathology on MRI scan are given priority. Our team will do everything possible to fast track your appointment if you are in severe pain and your GP feels an urgent appointment is required.

  • Until you have been seen in the Poynton Spine Care@ Mater Private Network we cannot issue pain medication. Please discuss this with your GP.

  • If you are a patient of Poynton Spine Care @ Mater Private Network and require Medico Legal review, your solicitor can contact the office to go through the process with our administration team.

  • You will be asked to fill out a form to provide contact details for you and your GP / Physiotherapist / Consultant. With your prior permission, we will update them on your progress.

    You may also be asked to fill out some assessment forms to assist in your treatment plans. 

    You will then be reviewed by either one of our Spinal Surgeons and/or Spine Specialist Physiotherapists / Nurses, depending on your appointment type.  

Appointments – Return Patients

  • If it has been more than 2 years since your last appointment you will need a referral from your GP, Consultant or Physiotherapist. If less than 2 years contact Poynton Spine Care @ Mater Private Network and we will discuss options with you.

  • If the pain is in the same area of the spine as the surgery was performed, you will need further investigations including an MRI scan and possibly x-rays. Our team at Poynton Spine Care @ Mater Private Network can arrange this for you. Once one of our spinal surgeons has reviewed the scans a return appointment will be arranged. If your pain is coming from a different area we will need a referral from a GP, Consultant or Physiotherapist.

Injections

  • Your referral will be sent to the Radiology Department in the Mater Private; they will contact you directly to schedule your injection. Contact details for the Radiology Department in the Mater Private is 01 885 8171.

    The Poynton Spine Care Institute does not directly schedule the appointment.

  • Please come in for a spinal physiotherapy assessment to determine the best way forward. All physiotherapists in the Poynton Spine Care Institute liaise directly with our spinal surgeons to formulate the best rehabilitation plan for you.

Physiotherapy

  • Poynton Spine Care @ Mater Private Network is a specialist spinal clinic, if you have a spinal complaint you will need a full evaluation including MRI scanning through ourservice. We will then be in a position to devise the best treatment plan for you. We will require a referral from your GP, Consultant or Physiotherapist.

Surgery

  • Should you have any further questions, following your consultation with one of our spinal surgeons, we kindly ask you to review the information pack you have received at your consultation and to look up the resources we’re providing for patients on our website.

    Should any questions remain, please contact the Institute to arrange a pre-surgery consultation.

  • If you have further questions following your discharge from the Mater Private Hospital, you can contact the spine nurse specialist. (You will have received their contact details.)

    You can also review the information pack you have received and look up the resources we’re providing for patients on our website.